How to fix error 23 on a radio


Radio with flash drive: features

Modern Pioneer radios can read not only discs, but also flash drives. This is very convenient, as it allows the driver to record musical compositions independently. If necessary, they can be easily replaced with new ones. The playback quality is quite high and does not depend on what media is used.

Today, most people prefer such devices. Because they have more opportunities. In addition, they are convenient to use and economical. There is no need to spend extra money on purchasing new disks.

Error on Pioneer radio: what does it mean?

But as practice shows, any device can fail. The radio was no exception. There are breakdowns that are clearly expressed. In such cases, the device does not turn on and does not work at all. To fix this problem, you will definitely need the help of a specialist. But there is another type of breakdown.

They are reproduced on the device display in the form of some letters and symbols. To understand their meaning, you will need to use the instruction manual. It is included with all radio manufacturers and contains useful information. It is important to familiarize yourself with it before using the radio.

Error 23 on the radio

Errors in the operation of the radio can occur at any time. And it doesn’t matter at all who its manufacturer is Pioneer and another company. One of the most common is error 23; it is typical for a radio with a flash drive. Anyone can encounter it. The problem is that the radio does not read the flash drive. As a result, the musical compositions that are on it are not reproduced.

There are many reasons for this problem. But before you start identifying them, you should check the flash drive for viruses. They can also interfere with its work. This is quite easy to do. To do this, you will need a computer and a special anti-virus program. If the test is passed and its result is positive, then the reason is different.

What to do

If you find an error when connecting the amplifier, read the instructions for it again and check that you have connected everything correctly. If you are unable to find any inaccuracies, contact your auto repair shop.

When the above problem is identified during operation of the device, perform the following steps:

  • measure the voltage at the amplifier output using a voltmeter;
  • connect the speakers to the radio without using an amplifier;
  • check the wiring connections on the radio and speakers to identify poor contact;
  • check the condition of the fuses.

Often the message “ERROR DC” is caused by twisted wires or their damage. If 1 problem is detected, a hard connection must be established. To do this, you can use a block with bolt clamps. In case 2, replace the damaged wiring.

If these actions do not help the problem and the amplifier error does not disappear, it is better to entrust the repair of the microcircuit to specialists. The workshop will determine the exact reason why the malfunction occurred, and will also repair the car radio.

You can fix an error in the operation of the amplifier yourself, but to do this you need to understand what this part of the radio is and know what functions its components perform. The car radio will work properly if you cut off the first pin.

Remember that your actions may damage the microcircuit designed to amplify the sound. If you do not understand the structure and methods of connecting the part to the Pioneer car radio, consult with professionals.

Error 23 on the Pioneer radio with a flash drive: reasons

This problem may occur for reasons such as:

  1. Music file format mismatch. This item must be strictly monitored. Since the device will not be able to read songs recorded in a different format. For example, if the Pioneer radio is designed for MP-3 expansion, then only such files need to be downloaded;
  2. Incorrect file names. It is easy to determine this reason. Basically, some files play and others don't. This suggests that some are written in the Cyrillic language that is typical for the radio, while others are not. Perhaps, in general, it works in the Latin alphabet. Then all files will need to be renamed so that their names contain only letters of the Latin alphabet;
  3. Flash drive failure. It is necessary to check the drive for serviceability. Perhaps this is the first thing that follows in a situation of error. The flash drive may have failed. To determine its status, you need to connect it to another device. For example, a computer. If it is not readable on it either, then the reason is a faulty drive. This can happen either due to mechanical damage or for another reason. In some cases, the operation of the drive is quite possible;
  4. The connector into which the flash drive is connected to the radio is faulty. This may happen if the device is used frequently or incorrectly. Its contacts become loose during operation, which disrupts their function. It is possible to correct the situation, but it is not easy. It is better to contact the service center specialists;
  5. The discrepancy between the volume of the flash drive and the car radio. This mainly concerns a large amount of information. Basically, radio tape recorders are designed for flash drives of no more than 4 GB. And if this value is exceeded, the device is unlikely to work. But this does not mean that the flash drive should only be of this size. There are some tricks that are great for solving this problem. So, the drive can be divided into segments that will contain the necessary amount of information;
  6. The file system of the flash drive does not match. Almost all radios are individual and can only work with a certain format. You can find out which one is typical for your radio from the device’s operating instructions. And you just need to format the flash drive.

List of the most famous Pioneer radio errors and how to fix them

Most often problems arise with USB drives. Let's start with them.

CHECK USB error

The message CHECK USB appears on the display of the radio when it refuses to read a flash drive or some other storage device (for example, a portable hard drive). This message indicates a power failure in the USB device. A failure may occur either due to the incompatibility of this drive with the radio, or due to a short circuit in the connector itself.

  • First you should carefully inspect the USB port on the radio. Perhaps dirt or some foreign object got into it, which caused a short circuit;
  • if there is no short circuit, you should pay attention to the amount of current consumed by the USB drive (this figure can be found in the instructions for the device). The fact is that some flash drives require a current slightly higher than 500 mA for normal operation, while the radio is designed for exactly 500 mA, which leads to the CHECK USB error. There is only one way out: replace the flash drive, having previously specified the amount of current consumed;

ERROR 23 with flash drive

When error 23 occurs, the user sees the message ERROR-23 on the radio display. This happens immediately after installing the flash drive into the USB port of the radio. The error means that the file system in which the flash drive is formatted is incompatible with this radio. That is, if the drive was formatted in the outdated FAT32 (or even FAT16) system, the error is guaranteed to appear.

Solution: format the flash drive in the NTFS system, supported by all Pioneer radios.

Troubleshooting Error 19

This error is shown on the display as ERROR-19. This may occur either due to improper formatting of the drive, or due to storing files on it with extensions other than .mp3 (such as .doc, .exe, .txt, .pdf, .com). MP3 files can also cause an error if they are stored in many folders with a high level of nesting and an abundance of Cyrillic characters in the names.

  • remove all extraneous files from the flash drive, except mp3. If mp3 files are “scattered” across many folders, organize their structure by placing them in 3-4 new folders, and the names of these folders must be written in Latin letters;
  • If this does not help, you should insert the USB flash drive into the computer and check it for viruses. As a rule, viruses do not harm the radio, but often copy executable files onto a flash drive, which the standard Windows file manager does not “see”, but the radio “sees” perfectly;
  • if the anti-virus program for some reason failed to remove the detected viruses, there is only one thing left: completely formatting the drive in the NTFS system, as shown above;

ERROR 11

There are two problems that cause ERROR-11 to appear on the display. Either the CD inserted into the radio is seriously scratched or covered with dirt, or there is some kind of mechanical fault in the radio (most often the CD drive of the radio fails).

  • remove the disc and gently wipe it with a piece of soft cloth;
  • clean the drive lens using a special cleaning disk;
  • if it doesn’t help, there is only one way out: contact the nearest Pioneer service center;

Power failure 10 on the car radio

Error notification ERROR-10 means either a power failure in the Bluetooth module or some other electrical fault (but in practice, Bluetooth is usually the source of trouble). This error has nothing to do with storage media.

  • The ignition key of the car is set to the OFF position, after which it is moved either to the ACC or ON position. The power source is switched to some other device, and then back to the radio;
  • if these actions do not bring results, you must contact the service center;

Amplifier error

If problems arise with the amplifier in the car, the sound suddenly disappears (usually while a track is playing), after which the driver sees the message ERROR-AMP on the display. The inscription says that everything is fine with the radio and disc and the reason needs to be looked for elsewhere. Most often, the source of the error is a damaged, shorted or simply loosely connected wiring running from the radio to the amplifier.

  • Carefully inspect the wires for breaks, short circuits, fraying or damaged insulation. If something like this is found, the damaged wire is replaced. Typically this will clear the amplifier error;
  • If there is no damage to the wires, and the problem has not disappeared, you should check the tightness of all plugs, both on the amplifier and on the radio. The best option is to remove them one by one and insert them into their sockets again, with a little force;
  • if this does not lead to anything, then there is a malfunction of the amplifier. It must be removed and taken to the nearest service center for repair;

Protect message: what is the problem and how to fix it

The inscription ERROR-PROTECT appears on the display immediately after connecting a flash drive or other portable storage medium. The reason this error appears is that the files on the connected media were encoded using the Windows Media DRM digital rights management system. The protected files themselves usually have the extension .wma.

  • replacing files: if the tracks on a flash drive are not of great value, you can simply erase them and place similar mp3 files in their place;
  • if there is nothing to replace the protected files with, you can use one of the many format converter programs and reformat wma files to mp3;

Let's give an example of conversion using the Format Factory program (which is free for home use and can be freely downloaded from the developers' website).

Most errors that appear on the Pioneer radio display can be eliminated by the user themselves, since they are most often associated with either incorrect formatting of the media or its poor condition. The only exception to this rule, perhaps, can be error 10: if it turns out that it is not related to the Bluetooth module, then it will not be possible to do without expensive repairs.

In this article we will try to answer the questions:

    What is a complex fault?

    How can error codes help when repairing car radios?

In the practice of repairing car radios, there are often cases when, in order to restore the operation of the car radio, it is necessary to find and eliminate not one specific malfunction, but several. It’s good if the breakdowns are not related to each other or relate to different electronic components of the car radio (for example: no sound - the amplifier chip is faulty; no disk reading - the laser reader lens is dirty).

What if both faults are in the CD drive? With such malfunctions, the process of diagnosis and repair becomes difficult, since, having eliminated one malfunction, we are immediately faced with the manifestation of another. Such a malfunction with several causes can be called complex

.

The Pioneer car radio came to the repair table due to the lack of reading from the CD.

Upon external inspection, it was noticed that when the disk eject button is pressed, the process of ejecting the disk occurs slowly. The car radio was also heavily soiled with dust.

It is no secret that when heavily soiled, the optics are the first to suffer - the surface of the laser reader lens becomes covered with fine dust and this prevents the laser beam from focusing on the surface of the CD. In this case, there may be failures during playback (the sound “hiccups”), failures during the initial loading of the disc (“NO DISK”, “Error”), a long search for a recording when switching to another song. Do not forget that the cause of such a malfunction can be not only contamination of the optics, but also degradation of the laser diode in the optical unit.

For car radios, if any malfunctions occur, an error code appears on the display. Knowing the decoding of the error code, you can more quickly

find the faulty unit and do not waste time on diagnostics. So, for example, on the Pioneer DEH-P3500MP car radio in question, when turning on and loading a disc, the message “ERROR-11” appeared on the display. At the same time, spinning of the disk was observed - which means the spindle motor is in order.

ERROR-11

If you refer to the service documentation for this car radio model, the code “ERROR-11” stands for: - No beam focusing

. Well, everything is quite simple here, as already mentioned, the violation of the focusing of the beam is associated with contamination of the car radio with dust.

In this case, it may be necessary to completely clean all mechanical parts of the car radio and its housing. Cleaning the laser reader lens is made more difficult by the fact that it is necessary to disassemble the CD mechanism and remove the laser reader from it. Read about how to disassemble the CD mechanism (another type of drive).

After the laser unit is cleaned of dust, the operation of the car radio can be completely restored. But we are considering a complex malfunction.

Upon further testing the operation of the car radio on several MP3 discs, it turned out that when switching several songs forward or backward, a failure occurs. After a long and unsuccessful search for the desired track, the ominous inscription “ERROR-30” appeared on the car radio display.

ERROR-30

Also, when playing a recording from a disc, errors (“stuttering” or “croaking”) were observed, and at times, immediately after loading an MP3 disc, a mysterious message “NO AUDIO” appeared.

CDs with regular encoding (Compact Disc Digital Audio) played more or less normally and without glitches. It is known that with normal recording (Compact Disc Digital Audio) without compaction, as, for example, in MP3, the error correction and correction system is easier to restore the read data if it is poorly read from the disk.

In this case, you can make an erroneous conclusion that the laser optical unit is faulty (degradation of the laser diode), and it needs to be replaced with a new one. But there are pitfalls here. Let's remember what errors the car radio gave us and look at the service documentation.

From the service manual for the Pioneer DEH-P3500MP car radio we find out that the error code “ERROR-30” stands for: - Search time exceeded

. And if you think logically, you can come to the conclusion that some of the CD drive motors are faulty.

It turned out that the cause of the “ERROR-30” error in this case was the laser reader positioning motor. It was he who produced low revs, which led to failures when playing and switching to another track. Remember that the disk loading process was slower than usual. If we consider that this type of CD drive has a design where 2 motors are used and the positioning motor also performs the function of loading the disc into the CD drive, then it becomes clear that the reason is precisely the positioning motor.

After replacing the positioning motor (marked FF-050SB-11170; D/V9.0) with a similar motor marked (FF-050SB-13130; D/V5.9), the fault completely disappeared, and no failures were observed during testing.


Laser Reader Positioning Motor

It is also worth paying attention to the fact that when loading some MP3 discs, the Pioneer DEH-P3500MP car radio displays the error code “ERROR-23” on the display ( Invalid data format

) and the recording from the disc cannot be played back.

ERROR-23

The reason is that the recording format of this MP3 disc does not comply with the ISO9660 Level1, Level2 specification. The car radio gives an error and refuses to read the disc. Unfortunately, nothing can be done here, since the processor decoding the recording does not support this recording format.

This is how we used an example to look at how to fix a complex problem in a Pioneer car radio. At the same time, the causes of the errors were eliminated one by one:

Both malfunctions are related to the operation of the CD mechanism, and this creates confusion and encourages an erroneous judgment about the causes of the malfunction.

It is quite difficult to imagine a car without a radio. It is installed both by the manufacturer before the vehicle is released, and by the owner himself. The value of the radio is quite large. It allows you to enjoy music while on the road, listen to the radio, find out news and other important information.

Eliminating error 23 on a Pioneer radio with a flash drive

The interior of each vehicle is equipped with a radio. The motorist himself is interested in ensuring that the car radio is not only present, but is always in working order. How upset motorists are when one day they are faced with a problem when the Pioneer radio no longer reads the flash drive. Drivers don’t want to agree with this and drive in absolute silence, so they try to figure out what error 23 is on the Pioneer radio; the flash drive refuses to play music files when it occurs.

When using a flash drive on a Pioneer radio, error 23 may occur.

Musical accompaniment increases the level of comfort when moving. The trip becomes exciting and unnoticed. Drivers can not only listen to their favorite tunes, but also receive useful portions of news information. Modern radios can play music files from an optical disc or flash drive. Thanks to this, motorists can independently create music albums for themselves, as well as change them as the desire arises.

Causes and solutions to the error

There are many reasons why the radio may go silent. Of course, if it is mechanical damage or hardware failure, not everyone can fix the problem on their own. In these situations, you have to contact service centers for help.

Along with this, variants of problems may arise that can easily be eliminated if only you first study a lot of useful sources of information. First of all, it is very important to read all the recommendations contained in the operating instructions for the sound reproducing device.

The most common problem due to which music does not play is “Error 23” on the Pioneer radio; the flash drive is not readable. What to do in such a situation, how to prevent the occurrence of such a problem in the future, it is important to understand immediately.

What does this mean

Error 23 on the Pioneer radio reports that the contents of the flash drive or disk cannot be read by the main device. Sometimes this happens due to mechanical damage to the radio or media.

In this case, you won’t be able to fix the problem yourself; only replacing the flash drive or repairing the player will help.

When reading a disc

In this situation, the cause of the problem may be computer viruses, scratches on the surface of the media, or an incorrect track name.

Some radios do not work with Latin or Cyrillic alphabet.

To find out what the player responds to, you need to conduct an “experiment”: rename several files and check which of them will be read.

In addition, tracks on the disc may not play because the format is incorrect. You can check this information in the technical data sheet of the device.

When connecting a flash drive

The Pioneer radio does not read the flash drive for the same reasons that arise when connecting an optical drive:

  • incorrect name;
  • mechanical damage;
  • viral infection.

Sometimes an error occurs when reading flash drives larger than 4 GB. This is due to the fact that most radios are still tailored to outdated standards, but this problem can be solved by dividing the memory of a USB flash drive into sectors. In addition, the problem may occur if the storage device is not formatted correctly.

Also, sometimes the problem is with USB; the connector does not turn on due to the radio being connected incorrectly and the corresponding lack of power for the player to work correctly.

In this case, only contacting a car service or reinstalling the GU yourself will help.

Possible faults

If the Pioneer radio does not read the flash drive, this may indicate the following:

  1. Drive failure.
  2. Damage to the audio player connector.
  3. There is a virus on the flash drive.
  4. Incorrect music file names.
  5. The media capacity does not match the playback capabilities of the player.
  6. Music files are recorded in a format that cannot be played by the device.

You can fix some of these problems yourself.

Media failure

To determine whether the disc is working properly, you should connect it to a computer, player, etc. If another device also does not recognize it or Error 23 is displayed, then the problem is mechanical damage to the flash card.

A USB drive can also fail due to voltage fluctuations or active use for a long time.

In some cases, the drive can be repaired at a service center, but sometimes it is cheaper to buy a new drive.

Connector failure

The USB input, through which the flash card is connected to the car radio, may break due to frequent and incorrect use. During active use, the socket deteriorates, which leads to a violation of the integrity of its contacts.

To verify that the problem is a faulty connector, you need to connect another external drive to it. If the information cannot be read from it either, the car radio should be taken to a service center. Experts do not recommend disassembling the device yourself, because this may lead to other damage. To prevent damage to the connector, it must be handled with care.

If the error occurs after changing the radio, the head unit may have been installed incorrectly, resulting in the player not having enough power to function properly. To fix the problem, you should contact a specialist.

Viruses on a flash drive

Viruses from a USB drive can be easily removed using antivirus software. To do this, connect your device to your computer and scan for viruses using a special application. It is recommended to update the antivirus database before starting the procedure - this will increase the likelihood of removing all malware. If there is no antivirus program on your PC, you can resort to online services.

If there is no need to save the files on the drive, you can format the USB drive as described above.

Incorrect music file names

If this problem occurs, the device may not be able to read all audio files or may only play some of them. This happens if the names of some files are entered in Cyrillic, and the installed car radio model does not support it.

In this case, you should connect the drive to your computer and write the file names in Latin letters.

The opposite situation also happens: the radio only recognizes Cyrillic fonts. In such a situation, you will also need to change the name of the composition.

How to fix

You can fix the problem in different ways, depending on the cause of its occurrence. For example, in the event of a virus infection, the removable drive needs to be connected to the laptop and run an antivirus program scan. At the same time, it is important to have updated malicious code databases, since they are periodically modified and outdated detection algorithms may not recognize the threat. In some cases, the infection is so extensive that it is impossible to recover information.

There are other causes of failure, and, accordingly, methods for solving them.

Formatting

Modern media have the NTFS file system, which is not always recognized by car radios. To fix the problem, you need to reformat the device to FAT16 or FAT32. To do this, you need to connect the drive to your PC, wait for it to appear in the task manager under the “Computer” tab and right-click on it to select “Format”.

In the window that opens, you need to change the “File system” parameter to the desired one and, if necessary, change the cluster size. It is better to choose a standard size, after which the system will start the process, warning you about the loss of files. Because of this formatting feature, all tracks must be transferred to the computer and moved back at the end of the procedure.

Wrong name

The specificity of some radio tape recorders has already been mentioned above.

After testing, during which it becomes clear which alphabet the equipment works correctly with, it will be enough to rename all the files.

Wrong format

In this case, everything is extremely simple: you need to convert the files into a suitable format. For this, there are various programs (FSS Audio Converter, etc.) and online services that do not require installation on a computer.

They have intuitive controls and work with many files, so there is no need to provide detailed explanations for their operation.

How to fix the error and turn on the flash drive

Basic methods for ensuring stable operation of the drive:

  1. To check the contents of the drive, you need to turn on the device via a computer or laptop, and then view the list of documents using the file manager. It is recommended to set the mode to show hidden files that may cause malfunctions. Suspicious documents and files with the wrong extension must be deleted. If the user simultaneously uses the drive to store various documentation and musical compositions, then the purchase of an additional flash drive or memory card will be required.
  2. If malfunctions continue, the cause may be files infected with computer viruses. At the same time, they are not able to damage the head acoustic device, but during switching they slow down reading, which leads to an error. You can fix the problem using computer anti-virus programs.
  3. If the equipment continues to operate incorrectly, it is necessary to format the flash drive for the radio. It must be remembered that formatting irreversibly deletes all existing information. If the user stored important documentation on the drive, then it should first be saved to the computer’s hard drive. The compatible format of flash drives for the Pioneer radio is only FAT 16 or 32. When using the NTFC standard, the drive will not be readable.
  4. A number of owners experience an error when connecting drives via an extension cable. The defect occurs due to the additional resistance of the cord; it is recommended to install the flash drive directly into the USB port.
  5. Check the head equipment setup menu. In the parameters field for external USB drives, the value “memory” is entered. When using the "android" option, external devices are not recognized.
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